Contact us

Last updated: February 26, 2026

Questions, feedback, billing issues, or partnership inquiries — we'd love to hear from you.

What to include in your email

  • Your account email address (if you have one)
  • For billing issues: transaction ID and date
  • For bug reports: a screenshot and brief description of what you were doing
  • For feature requests: what problem you're trying to solve

Business / partnership inquiries

For team licensing, white-label arrangements, integrations, or media inquiries, please write "Business Inquiry" in your email subject line so we can prioritize your message.

Response times

Monday–Friday, replies within 2 business days. Weekend and holiday messages are answered on the next business day.

Operator

Facade Lighting Studio is operated independently. For all communications use the email address above. If you need a postal address for legal notices, request one in your email and we will share it confidentially.